Solution
Telegram bot development for business
A Telegram bot for business starts at UZS 2,250,000 and launches in 2–4 weeks. A bot with catalogue and payments starts at UZS 5,400,000; a knowledge-based AI agent connected to CRM starts at UZS 9,000,000.
Who it fits
- Orders are taken by hand in chat
- The same questions eat up your managers’ time
- Enquiries and payments are needed where the audience already is
What is included
- An agreed journey for enquiries, orders or support
- Data structure and manager notifications
- Catalogue and payments when included in scope
- CRM and knowledge-based AI answers as required
- Failure checks and a guide for the team
Example workflows
Enquiry to CRM
The bot collects the task and contact details, passes them to a manager and explains the next step.
Catalogue order
A buyer selects products, adds order details and receives confirmation. Payments are included when agreed.
Answers and support
Rules or a knowledge base handle common questions. Missing answers and cases requiring review are handed to a person.
What we check before handover
- The responsible manager receives the enquiry, contact details and selected journey.
- Duplicate messages and integration failures remain visible to the team.
- When AI is used, knowledge-based answers, refusal to invent an answer and human handoff are checked.
Project scope
Start with one process and a list of integrations. Catalogue, payments and AI are separate scope choices; ordinary rules may be enough for a simple enquiry bot.
Running costs
Before launch we discuss hosting, CRM and payment service plans, and AI request costs and limits if used. Support and development are estimated separately.
How the work runs
- 01
Scenarios
Frequent requests and the path to an order are mapped.
- 02
Building the bot
Menu, catalogue, forms and notifications implemented.
- 03
Integrations
Payments, CRM and the knowledge base for AI answers connected.
- 04
Launch
Tested on real conversations, admin panel handed over.
Frequent questions
How much does a Telegram bot cost?
From UZS 2,250,000 for scenarios and lead capture. A catalogue and payment bot starts at UZS 5,400,000; an AI agent with CRM integration starts at UZS 9,000,000.
How do you estimate bot payback?
Compare development and running costs with time saved and profit from orders. The calculation needs enquiry volume, handling time and team costs. There is no universal payback period.
Can the bot accept payments?
Yes, a payment journey can be included. Before development we agree on the provider, payment setup, order confirmation and what happens when a payment fails.
What costs remain after launch?
Allow for hosting, AI usage when enabled and external service plans. Support and new journeys are scoped separately; the team receives access and instructions.
Start with your task
Describe incoming requests, where your team keeps data and which steps are manual. A few anonymised examples help define the first workflow.
In your city
Telegram bot in Tashkent
In Tashkent Telegram is a working sales channel, not just a messenger: conversations, orders and payments all happen there. A bot takes repetitive questions and order handling off your managers and hands complex cases to a human with the details already collected.
Telegram bot in Samarkand
For tourism and service businesses in Samarkand a bot absorbs the stream of identical questions: schedules, prices, availability, booking. It answers around the clock in the right language and passes the enquiry with details to a manager.
Telegram bot in Bukhara
In Bukhara a bot usually takes on first-line questions from tourists and clients: opening hours, prices, availability, how to get there. That relieves a small team where one person often combines sales and service.